Live Nation probes Ticketmaster breach involving 560 million users; also faces legal scrutiny over ticket pricing practices
Live Nation probes Ticketmaster breach involving 560 million users; also faces legal scrutiny over ticket pricing practices
The parent company of Ticketmaster is investigating a potential data breach following claims by a hacker group stating they accessed personal details of 560 million Ticketmaster clients. Live Nation, Ticketmaster's owner, disclosed in a securities filing that it detected "unauthorized activity within a third-party cloud database environment containing Company data" on May 20. Subsequently, the hacker group ShinyHunters alleged possession of 1.3 terabytes of Ticketmaster user data, including names, addresses, phone numbers, order details, and credit card information, which they were offering for sale on the dark web for $500,000. Despite Live Nation stating no "material impact" on its business operations from the breach, the company is actively managing risks to its users and has informed law enforcement. They are also notifying regulatory authorities and affected users regarding the unauthorized access to personal information. Ticketmaster has yet to respond to NPR's inquiry.
ShinyHunters has been identified by the Justice Department as a group marketing stolen data from over 60 companies globally since early 2020, affecting millions of customer records. Meanwhile, Ticketmaster's troubles extend beyond the cyberattack, as on May 23, the Justice Department, along with 30 state and district attorneys general, filed a federal lawsuit against Live Nation, alleging monopolistic practices in live event ticket pricing. This lawsuit could potentially reshape the live entertainment industry, including associated fees and costs.
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